What Is Metaverse as a Service (MaaS)?
Businesses eventually have to deploy the Metaverse based on an 'as-a-service' model
No matter how good is your product, if you didn't provide good service and experience, people tend to not use/ don't want to use your product soon.
That is my experience doing service design research, if I create wonderful VR words, how can I make people enjoy the world? it is not simply as putting the headset on their head, before putting on the headset, I have to design an experience that makes people understand what will happen after, there is a whole service journey that needs to be well designed.
I believe how to merge virtual and physical boundaries and create real services that can connect people and businesses, is the key to the success of XR hardware and software companies.